UserVoice is a Saas platform that offers different customer engagement tools i.e. feedback- and ticketing tools. A modern web application written in AngularJS, should always offer the user the possibility to open a ticket whenever it is needed. One solution to do so is to use the UserVoice Contact widget, but if you would prefer to use an API, for instance if your contact form has special styles that you don’t want to loose, here is the solution:

The new ngHelper component ngHelperUserVoice is a lightweight angular service for opening tickets in UserVoice. The component follows the angular way of building single page applications and allows the configuration of the module via provider and offers a standard service:

$uservoice.openTicket(“NAME”, “EMAIL”, “SUBJECT”, “MESSAGE”).then(function(ticketId) {
  alert(“Ticket with id: ” + ticketId + ” created”);
}).catch(function(error) {
  alert(“Error: ” + error);
});

This component makes it super simple to interact with the UserVoice API. If you like the component feel free to add other features, I will accept push requests as fast as possible.