Pit-Falls when you integrate Twitter, Facebook or other social networks

Today I received a request from a platform to vote for a specific product. I was willing todo this, because I’m using it every day and I’m really happy with that.

With this kind of sentences discussions about failed social media integration start. In a world where many people are very concerned about their own data privacy a “but” follows very fast:

Currently I can’t do that because the website enforces me to authorise via Twitter or Facebook. This would be doable if they only request the rights they really need. I will not allow every system to post in my name because that’s very personal.

At the end of the story you as a service provider loose a customer on the click path for only one reason: You tried to get more rights as you typically need to operate your application. And from my own experience the right to post in the name of someone requires a strong trustworthy relationship.

Screen Shot 2015-03-06 at 07.32.16

Neither Twitter nor Facebook enforces any developer to request more rights than they really need. I did a lot of Twitter integrations and whenever you are doing this please check the FAQ of the identity provider of your choice clearly and follow the principal of minimal privileges.

Following this ideas you will loose less people on click path to your voting system!

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